At DRYE, our mission is clear: to design outerwear that connects two worlds. We create versatile pieces built for both urban life and the outdoors — so you never have to choose between style and performance.

At DRYE, we bridge the gap between city and nature with outerwear built for both worlds. Here’s what sets us apart:

1. Why choose? Our jackets are designed to perform on mountain trails yet look refined in urban settings.
   
2. Waterproof, breathable, and durable — tested to protect you in every condition, without compromise.
   
3. Minimal, versatile styles made to outlast trends and stay relevant for years.
   
4. Engineered for everyday movement: easy to wear, easy to pack, always ready.
   
5. We believe premium technical outerwear should be accessible — high quality, without the unnecessary markup.
   

With DRYE, you’re not just wearing a jacket — you’re choosing one piece built for both your worlds.

We currently sell exclusively online through our official store. By cutting out middlemen and retail markups, we keep overhead low and focus on what matters: crafting premium outerwear at fair value.

Selling directly also allows us to stay close to our community — offering exclusive collections and a seamless shopping experience you won’t find anywhere else.

That said, we’re excited to bring DRYE to selected physical stores in 2026, so you can experience our jackets in person., so you can experience our jackets in person.

Placing an order on DRYE is quick and easy, thanks to our secure Shopify-powered store. Here’s how it works:

1. Browse & Select – Explore our collection and click on the bag you love. Choose your preferred color (if applicable) and click ‘Add to Cart’.
2. Review Your Cart – When you're ready, click on the shopping bag icon in the top corner to review your items. You can adjust quantities or remove items if needed.
3. Proceed to Checkout – Click ‘Checkout’, and you’ll be directed to a secure checkout page powered by Shopify.
4. Enter Your Details – Fill in your shipping information, and choose your preferred payment method (we accept major credit cards, PayPal, and other secure payment options).
5. Confirm & Pay – Double-check your details, apply any discount codes if available, and click ‘Place Order’ to complete your purchase.
6. Order Confirmation – You’ll receive an email confirmation with your order details and tracking information once your bag is on its way!

Our Shopify store ensures a safe and seamless shopping experience, so you can shop with confidence. If you have any issues or questions, our customer support team is happy to help!

We accept a variety of secure and convenient payment methods, including:

• All major credit cards (Visa, Mastercard, American Express, Discover)
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
• Other region-specific payment options supported by Shopify

Our Shopify-powered checkout ensures that all transactions are safe, fast, and hassle-free.

Please be aware that once an order is placed, it cannot be changed or canceled. Packaging and processing begin immediately upon receipt of your order.

However, you can still return your order once it arrives by following our return policy.

If you need to change the shipping address, please reach out to us immediately at support@drye-outerwear.com. We’ll do our best to update it, but if the order has already been processed for shipping, changes may not be possible. If your order has shipped, we recommend checking with the carrier for possible address adjustments.

DRYE offers worldwide shipping, so you can enjoy our products no matter where you are.

Availability may vary depending on your location, and delivery times depend on your country and chosen shipping method. To check if we ship to your area, simply enter your address at checkout.

Our processing time is 1–2 business days, after which your order will be shipped.

Delivery times depend on your location — you’ll find all details in the shipping table at Shipping information.

If your country isn’t listed, feel free to contact us at support@drye-outerwear.com and we’ll be happy to check if we can deliver to your location.

We offer free worldwide shipping on all orders over $100.

For orders below $100, a flat rate of $3.95 applies.

Yes, we offer express shipping to certain countries!

During checkout, after entering your shipping details, you’ll see if express shipping is available for your location. If offered, you’ll have the option to select it for faster delivery. Please note that express shipping comes at an additional cost, which will be displayed at checkout.

You have 30 days from the date of receiving your order to request a return.

To be eligible for a return, the product must:

✔ Be in its original condition (unused and undamaged)

✔ Include all original parts and packaging

How to start a return:

Contact our customer service team at support@drye-outerwear.com with your order number and a short note about the reason for return.

We’ll guide you through the process — and we always welcome your feedback to help us improve DRYE.

Once we receive and inspect your return, we will notify you of the approval. If approved, your refund will be processed within 7 business days and issued to your original payment method.

Please note: depending on your bank or payment provider, it may take a few extra days for the funds to appear. If you don’t see the refund after the estimated timeframe, contact us at support@drye-outerwear.com — we’re happy to help.

You can reach our customer service team by visiting our Contact page or sending an email to support@drye-outerwear.com. We’re happy to assist with any questions or concerns regarding your order, shipping, returns, or product inquiries. Feel free to reach out—we’re here to help!

We’re sorry for any inconvenience! If you receive a damaged or defective product, please contact us within 14 days of receiving your order at support@drye-outerwear.com Include your order number and clear photos of the issue, and we’ll resolve it as quickly as possible with a replacement or refund.

Yes! We love collaborating with influencers and partners who align with our brand values. If you’re interested in working with us, please send an email to support@drye-outerwear.com with your social media handles, a bit about yourself, and how you’d like to collaborate. Our team will review your request and get back to you!"